DRAFT: This module has unpublished changes.

Institutional Student Learning Outcomes (ISLOs)


Institutional student learning outcomes are those skills and/or knowledge our students learn while at Chattanooga State, regardless of their degree type or major. They represent fundamental skills employers in the 21st century say they need.


Communication Skills (Written and Oral)


Communication is the development and expression of ideas through the effective use of the English language, essential to students’ success in school and in the world. Students must learn to read and listen critically, and to write and speak thoughtfully, clearly, coherently, and persuasively.


Written communication involves learning to work in many genres and styles. It can involve working with many different writing technologies, and mixing texts, data, and images.


Oral communication is a prepared, purposeful presentation designed to increase knowledge, to foster understanding, or to promote change in the listeners’ attitudes, values, beliefs, or behaviors.


Critical Thinking Skills


Critical thinking is a habit of mind characterized by the comprehensive exploration of issues, ideas, artifacts, and events before accepting or formulating an opinion or conclusion. It includes a systematic process of exploring issues, objects, or works through the collection and analysis of evidence that results in informed conclusions or judgments and includes the suspension of judgment until evidence has been gathered and weighed.


Analysis is the process of breaking complex topics or issues into parts to gain a better understanding of them. Synthesis involves the ability to see connections between diverse kinds of knowledge, both within and between fields, the ability to see the larger whole and purpose. Students demonstrate their skill through problem solving and the application of the critical processes relevant to their chosen field of study.


Information Literacy


To be information literate, students will develop the skills to know when there is a need for information, identify and locate the best information available to satisfy their research needs, critically evaluate information they gather, and use and share the information collected in responsible ways.


Global and Cultural Awareness 


Students will develop an understanding of global interdependence and how it is influenced by culture - those values, beliefs, practices, rituals, and behaviors held by groups of people. Students will learn how to formally and informally communicate across cultures, recognizing similarities and respecting differences.


Quantitative Literacy


Quantitative literacy is a competency and comfort in working with numerical data. It involves the ability to reason and solve quantitative problems from a wide array of authentic contexts and everyday life situations.


Students will be able to understand and create arguments supported by quantitative evidence and be able to clearly communicate those arguments in a variety of formats (using words, tables, graphs, mathematical equations, etc., as appropriate). 


Work Ethic


Work Ethic is a moral set of values internalized and exhibited by a person or group. It is normally defined by a list of positive behaviors like diligence, honesty, efficiency, initiative, and cooperativeness. Through collaboration with all stakeholders, ChSCC has chosen four attributes to define Work Ethic for our campus:


  • Teamwork
  • Integrity
  • Productivity
  • Professionalism

Competence in a Specialty


Students develop, through specialized courses in their major fields of study, the skills, knowledge, and qualifications required to work in their intended fields.

DRAFT: This module has unpublished changes.