DRAFT: This module has unpublished changes.

QUALITY - Tennessee Board of Regents (TBR)

To achieve excellence in all areas of our collective mission, the TBR System must provide high quality academic programs, faculty, services and facilities at all levels. The TBR System will sustain academic rigor and be committed to continuous quality improvement processes to help students acquire and retain the knowledge, skills and abilities they need to become creative employees, dynamic leaders and conscientious citizens. Recognizing the quality expectations of a global marketplace and society, TBR System institutions, their faculty and their students will cultivate forward-looking research, explore creative expression in the arts and engage in public service activities that aspire to world-class standards. 

 

The quality of academic programs will be measured by student performance and assessment as well as accreditation and formal review procedures. Quality assurance will be sustained through ongoing professional growth opportunities, integrated institutional effectiveness activities, and regular satisfaction responses from TBR graduates and employers. Together these processes will promote initiatives for continuous quality improvement of learning objectives, teaching and assessment of student achievement.

 

QUALITY - Chattanooga State Community College (ChSCC)

 

To achieve excellence in our mission, Chattanooga State Community College must provide high quality academic programs, faculty, services and facilities at all levels. The College will sustain academic rigor and be committed to continuous quality improvement processes to help students acquire and retain the knowledge, skills, and abilities they need to become creative employees, dynamic leaders and conscientious citizens. Recognizing the quality expectations of a global marketplace and society, the College, its faculty, and our students will cultivate forward-looking research, explore creative expression in the arts, and engage in public service activities that aspire to world-class students.

 

The quality of academic programs will be measured by student performance and assessment as well as accreditation and formal review procedures. Quality assurance will be sustained through ongoing professional growth opportunities, integrated institutional effectiveness activities, and regular satisfaction responses from graduates and employers. Together these processes will promote initiatives for continuous quality improvement of learning objectives, teaching and assessment of student achievement.

 

Chattanooga State Focused Institutional Goals aligned to Quality

 

IG1. Achieve comparably high student outcomes across identified subpopulations.
IG3. Integrate appropriate and quality student supports in order to provide a                   consistent student experience.
IG5. Equip employees to perform goal-driven objectives at a high-quality                         performance level.

 

 

Quality Key Performance Indicators (KPIs)

Q1. Accreditable programs are accredited or seeking accreditation
Q2. Non-accreditable programs achieve a satisfactory aggregate score from program reviews or academic audits
Q3. Maintain or improve licensure and/or certification pass rates on national subject examinations for the programs that require them

Q5. Increase enrollment in high-impact practices
Q6. Students will be above the benchmark level for each ISLO
Q7. Programs (academic and non-academic) have annual program plans with measurable outcomes (including student learning outcomes), indicators, targets, results, and use of results for improvement
Q7.1 Students in academic programs will demonstrate proficiency related to program student learning outcomes
Q8. Students will report satisfaction with programs and services
Q9. Alumni will report satisfaction with programs and services

 

Annual KPI Tracking

 

 

 

 

 

DRAFT: This module has unpublished changes.